Microsoft support does not call you – fraud alert!
The caller calls from either the UK or the US and informs the Microsoft customer that there is supposedly a problem with some software on the computer or that they have indications that the customer has had recently some security problems.
The caller claims to be from either a Microsoft Partner or a “Windows Service Center”.
The caller speaks English but often with an accent.
The caller will try to gain remote access to the computer e.g. by asking the customer to go to a – fraudulent – support website and download software or then send something by e-mail.
Usually, if the customer is suspicious and starts asking questions, the caller hangs up